How to cancel a Temu order before it ships

Published October 22, 2026 by DigiPilot Support

Cancellation is easiest while an order is still processing.

Steps

1. Open your orders in the Temu app.
2. Select the order and look for a cancel option.
3. Follow the prompts and choose a reason.
4. Check that the order shows as canceled and watch for the refund.

If there is no cancel button, the order has probably moved on. In that case you will likely need to wait for delivery and use the return option instead.

Still stuck? Call 1-888-884-3769