Effective date: [add date]
1. Independence
DigiPilot Support is an independent company. We are not Temu, we do not represent Temu, and we are not affiliated with or endorsed by Temu. Temu is a trademark of its owner.
2. What we provide
General information and guidance about orders, returns, billing and accounts on Temu. We do not log in to your account or decide any outcome.
3. No promised results
We cannot guarantee refunds, replacements or account access. Those decisions belong to Temu and your payment provider.
4. Fees
Any fee will be stated before you agree, and you will not be charged without clear consent.
5. Your part
- Provide truthful information.
- Keep your credentials private.
- Decide for yourself how to use our guidance.
6. Liability
To the fullest extent the law allows, we are not responsible for indirect or consequential losses.
7. Updates
We may revise these terms from time to time. The effective date shows the current version.